FAQs

❓ Frequently Asked Questions (FAQs)

🛍️ Orders & Payments

Q: What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

Q: Can I modify or cancel my order after placing it?
If your order hasn't been processed yet, we can assist with modifications or cancellations. Please contact us as soon as possible.

🚚 Shipping & Delivery

Q: Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times vary based on destination and will be calculated at checkout.

Q: How can I track my order?
Once your order is shipped, you'll receive a confirmation email with tracking information.

📦 Returns & Exchanges

Q: What is your return policy?
We accept returns within 30 days of purchase. Items must be unused and in original packaging. Please refer to our Return Policy for detailed information.

Q: How do I initiate a return or exchange?
Contact our customer service team with your order details, and we'll guide you through the process.

🧵 Product Information

Q: Are your products handmade?
Yes, all our products are handcrafted with care, ensuring unique and high-quality items.

Q: Do you offer custom or personalized orders?
We do offer customization on select products. Please reach out to us with your requirements.

🛡️ Privacy & Security

Q: How is my personal information protected?
We prioritize your privacy and use secure systems to protect your data. For more details, please review our Privacy Policy.

Q: Will my information be shared with third parties?
No, we do not sell or share your personal information with third parties without your consent.